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This is a very good product. It dries my hair in record time without high heat. It’s very quiet for such a powerful hair dryer.

Warranty Policy

Moonlly 2-year guarantee

Moonlly provides a 2-year guarantee for your hair dryer. In 2 years from the date of purchase, if your hair dryer cannot work due to the defects of materials or workmanship, we will repair or replace it for you.

This limited warranty is subject to the following terms and conditions and Moonlly shall not be liable for costs, damages or repairs arising out of and in the following cases:

Problems caused by the use of the machine for purposes other than domestic use in Mexico. E.g. commercial purposes or leasing.

Purchase from unauthorized resellers.

Warranty period has expired.

Without proof of purchase.

The hair dryer has been repaired unofficially.

Use the hair dryer for any other purpose than drying hair.

Damage caused by operations which are not in accordance with Moonlly user manual.

Damage caused by any misuse or accident.

Problems caused by the use of parts, and/or accessories not manufactured or recommended by Moonlly.

Normal wear and tear(fuse etc.).  

Using this machine for professional or commercial purposes.

The machine is used in salons, beauty salons or by stylists.

Problems caused by external factors unrelated to the manufacture and performance of the product; natural factors such as weather, earthquakes, floods, electrical storms, etc. Also applies to accidental or provoked conditions, such as fire, voltage fluctuations, theft, vandalism, or similar.

Problems caused by improper cleaning of obstructions in the machine or washing of the filter.

Problems caused by use of the machine on debris, gravel, ash, plaster, liquids, or wet or damp surfaces.

Problems caused by using the product on voltages other than those indicated in the instructions.